1.1. StickerRide Limited (Company Number 10025101) of 35 Great St Helen's, London,
United Kingdom, EC3A 6AP (StickerRide, we, us or our) provides the services
offered on the StickerRide mobile application (Application).
1.2. For the purposes of the Data Protection Act 1998 (Act) and General Data Protection
Regulation (GDPR), a part of EU data privacy laws, we are the data controller.
regulations in place to protect the personal data that we collect about users of the
Application (Users) that is necessary and incidental to:
(a) providing services that StickerRide offers through its Application;
(b) providing data analytics to our clients relating to their campaign(s); and
(c) the normal day-to-day operations of our business.
public to understand what data we collect and use, why we do so, how we receive
and/or obtain that information, and the statutory rights Users have in respect to their
personal data in our possession, how Users may update, manage and/or delete their
1.5. Your further use of the Application and service of StickerRide is subject to this Privacy
2.1. We handle personal data in our own right and also for and on behalf of our clients
companies, however it does apply to information about the people in those
businesses or companies which we collect.
whether collected electronically or in hardcopy.
2.4. If, at any time, a User provides some data or other information about someone other
than himself or herself, the User warrants that he/she has that person's consent to
provide such data and information for the purpose specified.
2.5. StickerRide is not available to children (persons under the age of 18 years). 3. THE INFORMATION WE COLLECT
3.1. In the course of our business it is necessary for us to collect some data on Users.
This information allows us to identify who the User is for the purposes of our
business, to share data when we are requested to do so, to contact the User in the
!1 ordinary course of business and to transact with the User. Without limitation, the type
of data we may collect is:
(a) Personal Information. We may collect personal details such as a User's
name, address, e-mail address, date of birth, driver's licence details, vehicle
details, nationality and other information that allows us to identify who the
(b) Contact Information. We may collect information such as a User's email
address, telephone, residential, business and postal address and other
information that allows us to contact the User;
(c) Financial Information. We may collect financial information related to a User
such as any bank or credit card details used to transact with us and other
information that allows us to transact with the User and/or provide them with
(d) Application Usage Data. We may collect information about the User's use of
the Application such as distance travelled, time of day, date and duration of
journeys and routes taken;
(e) Location Information. When you use the Application, we may collect and
process information about your actual location. We use various technologies
to determine location, including IP address and GPS; and
(f) Information a User shares with us. We may collect other personal
information that a User shares with us, or that is sent to us by others about
the User's activities, including pictures, videos and activities with our partners
(such as Facebook, Instagram, Periscope, LinkedIn, VKontakte, Odnoklassniki or Twitter).
3.2. We may collect other similar information and personal data about the Users, which
3.3. We may also collect meta-data about the Users such as information regarding their
mobile device(s), network, Application use and browser. 4. HOW INFORMATION IS COLLECTED
4.1. Most information will be collected in association with the User's use of the Application
or generally dealing with us. However, we may also receive data from other sources
such as advertising, a User's own promotions, public records, mailing lists,
contractors, staff, recruitment agencies and our business partners (such as
Facebook, Instagram, Periscope, Linkedin, VKontakte, Odnoklassniki or Twitter). In
particular, information is likely to be collected as follows:
(a) Registrations/Subscriptions. When a User registers, subscribes or other
process whereby they enter data details or grant access to information in
order to receive or access something, including a transaction or services;
(b) Accounts/Memberships. When a User submits his/her details to open an
account and/or become a member with us;
(c) Contact/Supply/Access. When a User supplies us with services, or contacts
us in any way;
(d) Pixel Tags. Pixel tags enable us to send email messages in a format Users
can read and they tell us whether mail has been opened.
4.2. As there are many circumstances in which we may collect information both
electronically and physically, we will endeavour to ensure that a User is always aware
of when his/her data is being collected.
4.3. We may also collect anonymous data such as traffic and IP addresses which may be
used and shared on an aggregated and anonymous basis. 5. HOW DATA IS STORED
5.1. The data that we collect from you will be stored within the European Economic Area
(EEA) but may be transferred to, and stored at, a destination outside the EEA. It may
also be processed by staff operating outside the EEA who work for us or for one of
our suppliers. Such staff may be engaged in, among other things, the fulfilment of
your order, the processing of your payment details and the provision of support
5.2. By submitting your personal data, you agree to this transfer, storing or processing. 6. WHEN DATA IS USED
6.1. In general, the primary principle is that we will not use any data other than for the
purpose for which it was collected other than with the permission of the User. The
purpose of collection is determined by the circumstances in which the information
was collected and/or submitted.
6.2. We will retain data for the period necessary to fulfil the purposes outlined in this
6.3. Information is used to enable us to operate our business, especially as it relates to a
User. This may include:
(a) the provision of services between a User and us;
(b) delivering campaigns and providing other services to our clients;
(c) verifying a User's identity;
(d) communicating with a User about:
i. their relationship with us;
ii. our services;
iii. our own marketing and promotions to customers and prospects;
iv. competitions, surveys and questionnaires;
(e) investigating any complaints about or made by a User, or if we have reason
to suspect that a User is in breach of any of our terms and conditions or that
a User is or has been otherwise engaged in any unlawful activity; and/or
(f) as required or permitted by any law (including the Act).
6.4. If you publicly post about StickerRide, or communicate directly with us, on a social
media website, we may collect and process the data contained in such posts or in
your public profile for the purpose of addressing any customer service requests you
may have and to monitor and influence public opinion of SitckerRide. 7. WHEN DATA IS DISCLOSED
7.1. It may be necessary for us to disclose a User's data to third parties in a manner
compliant with the Act and/or GDPR in the course of our business, such as to clients
who engage our services for the purpose of campaigns and to technicians who apply
client stickers to the User's vehicle.
7.2. We will not disclose, lease or sell any User's data to unrelated third parties under any
7.3. There are some circumstances in which we must disclose a User's information:
(a) where we reasonably believe that a User may be engaged in fraudulent,
deceptive or unlawful activity that a governmental authority should be made
(b) as required by any law (including the Act) including court orders; and/or
(c) in order to sell our business (as we may transfer data to a new owner).
7.4. We will not disclose a User's data to any entity outside of the EEA (save for our group
companies) that is in a jurisdiction that does not have a similar regime to the Act or an
reasonable steps to ensure that any disclosure to an entity outside of the EEA will not
be made until that entity has agreed in writing with us to safeguard data as we do.
7.5. We may partner with or utilise third-party service providers (such as Gmail from
Google, Inc) to communicate with a User and to store contact details about a User.
These service providers may be located outside the United Kingdom, including the
United States of America. 8. THIRD PARTY ACCOUNTS
8.1. We may link your account with a third party (such as Facebook, Instagram,
Periscope, LinkedIn, VKontakte, Odnoklassniki or Twitter) to our services to enable
certain functionality, which allows us to obtain information from those accounts
(including your profile picture, friends or contacts).
8.2. The information we may obtain from those services often depends on your settings or
provide you with a good experience when you use and also allows us to improve our
9.2. A cookie is a small file of letters and numbers that we store on your browser or the
hard drive of your computer if you agree. Cookies contain information that is
transferred to your computer's hard drive. You block cookies by activating the setting
on your browser that allows you to refuse the setting of all or some cookies. However,
if you use your browser settings to block all cookies (including essential cookies) you
may not be able to access all or parts of our site. 10. OPTING "IN" OR "OUT"
10.1. A User may opt to not have us collect his/her data and communicate with him/her.
This may prevent us from offering to Users some or all of our services and may
terminate their access to some or all of the services they access with or through us.
They will be aware of this when:
(a) Opt In. Where relevant, a User will have the right to choose to have
information collected and/or receive information from us; or
(b) Opt Out. Where relevant, a User will have the right to choose to exclude
himself or herself from all collection of information and/or receiving
information from us.
10.2. If a User believes that he/she has received some information from us that he/she did
not opt in or out to receive, such User should contact us on the details below. 11. THE SAFETY & SECURITY OF DATA
11.1. StickerRide considers security of User's data to be one of our top priorities. We will
take all reasonable precautions to protect a User's data from unauthorised access.
This includes appropriately securing our physical facilities and electronic networks.
11.2. The security of online transactions and the security of communications sent by
electronic means or by post cannot be guaranteed. Each User that provides
information to us via the internet or by post does so at their own risk. We cannot
accept responsibility for misuse or loss of, or unauthorised access to, data where the
security of information is not within our control.
11.3. We are not responsible for the privacy or security practices of any third party
(including third parties that we are permitted to disclose a User's data to in
accordance with this policy or any applicable laws). The collection and use of a
User's information by such third parties may be subject to separate privacy and
11.4. If a User suspects any misuse or loss of, or unauthorised access to, his/her data,
such User should let us know immediately.
11.5. We are not liable for any loss, damage or claim arising out of another person's use of
the data where we were authorised to provide that person with the data. 12. HOW TO ACCESS AND/OR UPDATE AND/OR DELETE INFORMATION
12.1. The law gives you the right to request from us the data that we have about you.
12.2. If a User cannot update his/her own information, we will correct any errors in the data
we hold about such User within 7 days of receiving written notice from him/her about
12.3. It is a User's responsibility to provide us with accurate and truthful data. We cannot
be liable for any information that is provided to us that is incorrect.
12.4. We may charge a User with a reasonable fee for our costs incurred in meeting any of
her/his requests to disclose the data we hold about her/him.
12.5. In case a User wishes to delete all his/her information hold by StickerRide, such User
shall send us a relevant request through the Application only. Upon our receipt of
such a request, StickerRide shall use reasonable efforts to delete all such
information, however it should be noted that some information may not be deleted
immediately from our backup systems. As soon as StickerRide received such request
from a User, we shall start the process of deletion of such information immediately
presuming safe and complete deletion of such User's data from our systems. Such
process may take up to 2 (two) months from the time of its beginning. As with any
deletion process, things like routine maintenance, unexpected outages, bugs, or
failures in protocols may cause delays in the processes and time frames defined in
to detect and remediate such issues. 13. COMPLAINTS AND DISPUTES
13.1. If Users has a complaint about our handling of their data, they should address their
complaint in writing to the details below.
13.2. If we have a dispute regarding a User's data, we both must first attempt to resolve the
issue directly between us.
13.3. If we become aware of any unauthorised access to a User's data we will inform such
User at the earliest practical opportunity once we have established what was accessed and how it was accessed. 14. ADDITIONS TO THIS POLICY
and send relevant notification through the Application.
not complied with them.
14.3. You agree to be bound by any of the changes made in the terms of this Privacy
Policy. Continuing to use our services will indicate your (User's) acceptance of such
amended terms. If a User does not agree with any of the amended terms, such User
must avoid any further use of our services. 15. CONTACTING US
15.1. All correspondence with regards to privacy and personal data should be addressed
to: The Data Controller StickerRide Ltd #info@StickerRide.com You may contact us by email in the first instance.
15.2. You may also contact our data protection officer with regards to privacy and personal
data by writing an e-mail to: The Data Protection Officer StickerRide Ltd firstname.lastname@example.org